Service Level Agreement (SLA)
In addition to the possibility to contact Armada Dynamics by mail and phone, we also offer the possibility to register the issue at hand in our helpdesk system. In our Knowledge Database you will find solutions to common inquiries. If required we will also be able to connect to your desktop or server, using TeamViewer, to solve a specific problem remotely.
For customers requiring an extra or specific level of support it will be possible to sign a customer specific Service Level Agreement.
- Online support is available to all customers 24/7 through the Knowledge Database
- Customers with helpdesk support might register the issue in the Helpdesk
- Direct phone call from 8am to 4pm CET, Monday to Friday – Just call +47 22 09 45 80
- Via email